Henan Qingyan Technology has an experienced professional service team to provide you with a full set of services.we are dedicated to serve you!

Service Principle:

We strictly implement the "After-sales Service Commitment", and we firmly believe that high-quality, comprehensive and fast service is the foundation of enterprise development. After years of continuous exploration and progress, we have formed a business philosophy of "talking to the world with quality, achieving excellence with innovation, and creating the future with service", adhering to the principle of "customer first", and building a good sales and service system for our customers. Provide high-quality pre-sales, in-sales and after-sales services!

 

PRE-SALE SERVICE

1) Provide you with product and service information in a timely manner, including samples, product performance, technical indicators, etc.;

2) Collect in time the contract or order information you require for products and services, deal with customer opinions, and answer customer inquiries;

3) Provide you with a reasonable quotation in a timely manner according to the order requirements;

4)Welcome your site visits at any time.

 

ON-SALE SERVICE

1) During the product manufacturing process, the relevant technical personnel of the user can be invited to observe the inspection of each process;

2)Sign a contract with you in accordance with national standards and technical requirements;

3) Consciously abide by the provisions of the Contract Law to ensure the smooth performance of the contract.

 

AFTER-SALE SERVICE

1) Our company is equipped with a high-quality after-sales service team mainly composed of technicians; when receiving your service information or feedback questions, we will give you a satisfactory answer in a relatively short time;

2) The traceability of the quality parameters of each product can completely solve your worries;

3) The office will collect, sort, analyze, evaluate and summarize the information communicated by customers in accordance with the requirements of the "Customer Satisfaction and Service Control Procedures", and make good records. Make timely adjustments based on your comments and suggestions.